Dear Users,
We would like to inform you that there is currently a submarine cable disruption affecting connectivity between China and the United States. As a result, users may experience increased latency, packet loss, or intermittent connectivity issues when accessing services hosted in the U.S. region.
We have already reported the issue to the upstream provider, and emergency repair efforts are underway.
Estimated Time to Recovery:
3 to 5 hours, depending on the complexity of the repair and conditions under the sea.
We sincerely apologize for the inconvenience and appreciate your patience during this period. Our team is actively monitoring the situation and will provide updates as soon as service is fully restored.
Thank you for your understanding.
Monday, March 18, 2024
